Oxford Bikes
One of the leading Belgian bike brand provides full service to its bike dealers and customers by including a Velopass digital passport with every E-bike.
Oxford enables their dealers to deliver excellent customer service. With Velopass, dealers can work more efficiently and provide continuous client support without adding extra tasks.
Oxford Services
Bicycles are delivered to the store with the Velopass QR code on the bicycle and the delivery box. With one scan, the dealer receives all bike specifications in their POS system.
When an Oxford bike is sold, the client receives a digital passport with all services automatically activated.
The client can access all their services, including the 1-year free Callant insurance, 1-year free VAB roadside assistance, and the option to request a maintenance appointment with their bike store.
Every E-bike is fitted with a Velopass ID that leads to your personal digital bike passport.
Scanning the QR code gives customers access to their bike passport, showing all contracts and services.
Customers can request roadside assistance, find their insurance contract, book an appointment, or report their bicycle as stolen in case of theft.
When it's time to sell their bicycle, customers can securely transfer ownership, increasing the value and trust for the new owner.