Joule is our fourth leasing partner, making dealer operations easier, improving service for cyclists, and protecting their fleet of leased bikes.
Each leased bicycle has a Velopass ID. Bike stores simply enter this ID with their leasing provider, and the bike and contract are automatically registered in Velopass.
Cyclists can easily access services like contract details, maintenance appointments, and insurance claims.
During maintenance, bike dealers scan the Velopass ID to access key information, such as maintenance budget, allowing them to assist the customer immediately.
Every lease bike is fitted with a Velopass ID that leads to your digital bike passport.
Scanning the QR code gives customers access to their bike passport, showing important information and services.
At maintenance, bike dealers can scan the Velopass ID and find all important lease information. This way they can help their customer instantly.
At the end of the leasing period, the new owner receives a digital passport with all available services.